Our Commitment to Your Privacy
At PrimeVita , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us when you:
- Create an account
- Place an order
- Subscribe to our newsletter
- Contact customer support
- Participate in surveys or promotions
Types of Information
- Identity Data: Name, username, date of birth, gender
- Contact Data: Email address, phone number, delivery address
- Financial Data: Payment card details, billing information
- Transaction Data: Purchase history, order details, preferences
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring website addresses
- Operating system
How We Use Your Information
- Order Processing: To process and deliver your orders
- Account Management: To create and manage your account
- Communication: To send transactional emails and provide customer service
- Marketing: To send promotional materials (with your consent)
- Personalization: To personalize your experience
- Analytics: To analyze website usage and improve services
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers
- Payment Processors: With secure payment gateways
- Shipping Partners: With courier and logistics companies
- Legal Requirements: When required by law
- Business Transfers: In connection with a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- 256-bit SSL encryption for all data transmission
- Industry-standard secure hosting infrastructure
- Restricted access to personal information
- Regular security audits and updates
Your Privacy Rights
You have certain rights regarding your personal information:
- Access: Request copies of your personal data
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data
- Object: Object to processing of your personal data
To exercise these rights, please contact us at privacy@primevita.com
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences
- Marketing Cookies: Track your visits to show relevant ads
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us About Privacy
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email: support@primevita.com
- Phone: +91 88001 68603
- Address: Prime Vita S Mali, Ex, Dahisar, Mumbai, Dahisar West, Maharashtra, India, 400068