PRIME VITA

Our Commitment to Your Privacy

At Prime Vita , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us when you:

Create an account
Place an order
Subscribe to our newsletter
Contact customer support
Participate in surveys or promotions

Types of Information

Identity Data: Name, username, date of birth, gender
Contact Data: Email address, phone number, delivery address
Financial Data: Payment card details, billing information
Transaction Data: Purchase history, order details, preferences

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and device information
Browser type and version
Pages visited and time spent
Referring website addresses
Operating system

How We Use Your Information

Order Processing: To process and deliver your orders
Account Management: To create and manage your account
Communication: To send transactional emails and provide customer service
Marketing: To send promotional materials (with your consent)
Personalization: To personalize your experience
Analytics: To analyze website usage and improve services

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: With trusted third-party service providers
Payment Processors: With secure payment gateways
Shipping Partners: With courier and logistics companies
Legal Requirements: When required by law
Business Transfers: In connection with a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

256-bit SSL encryption for all data transmission
Industry-standard secure hosting infrastructure
Restricted access to personal information
Regular security audits and updates

Your Privacy Rights

You have certain rights regarding your personal information:

Access: Request copies of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data
Opt-out: Unsubscribe from marketing communications
Data Portability: Request transfer of your data
Object: Object to processing of your personal data

To exercise these rights, please contact us at privacy@primevita.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Types of Cookies We Use

Essential Cookies: Required for website functionality
Performance Cookies: Help us understand how visitors use our site
Functional Cookies: Remember your preferences
Marketing Cookies: Track your visits to show relevant ads

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us immediately.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us About Privacy

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: support@primevita.com
Phone: +91 88001 68603
Address: Prime Vita S Mali, Ex, Dahisar, Mumbai, Dahisar West, Maharashtra, India, 400068|